Important information about the Head 2 Toe Health Restructure

After 14 years in Springwood, Head 2 Toe Health is undergoing a restructure that will see the closure of the Springwood clinic and relocation of Osteopathy services into another clinic in the Springwood area (details below). The Coomera clinic will continue to operate Monday-Friday.

These changes come into effect as of COB Tuesday 29th October. Although I would have preferred to notify you all personally, this has been impractical given the timeframes we are working to.

This decision has not been made lightly and has involved many months of deliberation. There is no one single reason for this change. While family commitments and the unpredictable M1 travel do play a part, a significant factor was that I am at a place now where I really want to focus more on supporting patients and clients directly, and less on managing a team and a large clinic over 2 locations. I have always loved Osteopathy, and as I reassess my future, delivering hands-on treatment, education, coaching and support directly to patients and clients has become my priority.

Many years ago, my goal was to create a multidisciplinary health clinic to provide top quality, trusted healthcare services to the community. I believe we have done this very well for over a decade. 4 years ago, in order to impact more people and to raise the standard of osteopathy, I developed a mentoring program for newly graduated Osteopaths. Although that was fulfilling and rewarding, it came with great risk, (very) late nights, sacrifice and challenge. Over the last few years, while recovering from burn out, I have come to reflect on the best way for me to impact more people in a more significant way. I am clear now that this requires me to step back from management and mentoring osteopaths and to focus on the people directly. That is, treating patients in the clinic and supporting clients online.

So, as the Head 2 Toe team all move onto the next chapter of their lives, the one thing that I want to assure is the ongoing care of the people I hold so dear to my heart, and the reason I built these clinics – our patients. I aim for this to be as smooth a transition as possible and to have you looked after as well as possible. So, please read the information below to support this transition.

Head 2 Toe Health contact details:
Our contact details will remain the same, including email, phone, website etc.
The fastest way to get a message actioned is via our usual email – info@head2toehealth.com.au

Phones:
The phones will be transitioned over to a voicemail system. We will retain our original number 07) 32088308. Please leave a message here and Karen, Rechille or myself will get back to you. This will most often be via email, text or messenger. If you do need a call back to discuss something please mention that in your message. Although the voicemail will be accessed numerous times per day, please allow 1 business day for us to get back to you.

Bookings:
The best way to make bookings will be online through this link to our website.
If there is something you need that you can’t find online please contact us. Please also make use of the ‘notes’ section when you book an appointment online as they can be actioned – for example: “can I please be put on the waiting list”, or, “if something comes up later in the day can you please book me for that?”

Products:
I will still have products available at Coomera and at the new Springwood location (see below) by appointment only. There is also the option of signing up to Vital.ly, where I can provide a script to access products at a discount you have been prescribed then they will be posted to you.

Practitioners:
Jess – I will still be treating in Springwood on Tuesdays. I will be at the Springwood clinic on Tuesday 5th November. Moving forward, on Tuesdays (from Tuesday 12th November) I will be treating at “Briz Osteo”. This clinic is almost directly across the M1 from the Head 2 Toe Health Springwood clinic. The address is 3/3375 Pacific Highway, Slacks Creek. If you have appointments currently booked, you will receive notification of the new address. However, please save this address for future reference.
I will continue to be treating 3 days per week at the existing Coomera clinic.

Karen has done a great job to reschedule all upcoming appointments. If you have not been contacted, please email us back at info@head2toehealth.com.au.

• Milan – Milan has moved back to Victoria for personal reasons.
• Mark – Mark is still finalising details of his future Gold Coast clinic location
• Talula – Talula will still be providing Osteopathy from our Coomera clinic
• Gavin will still be offering Massage in the area and can be contacted on: 0400794612
• Karen will be helping out with admin throughout the week on a part time basis.

Ongoing clinic operations:
I hope we can still support you on Tuesdays in Springwood or in Coomera Monday-Friday. However, I understand that Coomera is not going to work for everyone. In this case, I strongly recommend you contact one of the osteopaths listed below.

Recommended Osteopaths in the area:
I know Barbara and Lauren personally and are good friends of mine and I am familiar with the thorough and high quality way they provide osteopathic treatment. Actually, we all worked together when I first moved up to Brisbane and was seeing patients in a clinic in Tarragindi, so I can vouch for their personality, reliability, experience and expertise. Becky treats in Lauren’s clinic and by association, also comes highly recommended.

I truly value the wonderful relationships I have had the pleasure of building over the years. I know I will have the pleasure of seeing many of you again, however, some I will not. If we aren’t able to continue to support you in person within our clinics, I wish you all the best and I hope you continue to utilise Osteopathy as your go-to for your healthcare. Please stay in touch via our email and social media channels as I will still be sharing useful health information through these avenues.

To everyone, thank you for your ongoing support and the trust you have placed in me and the Head 2 Toe Health team over the years.

I hope to see you again soon,
Jess

Recommended Osteopaths in the south of Brisbane:
Dr Barbara Bugeja – The Osteopathic Solution
Mount Gravatt
www.theosteopathicsolution.com.au
1300 133 721
Dr Barbara Bugeja (Osteopath) graduated from RMIT in 2000 and has a keen interest in an integrated approach to pain management and improvement of mobility and function.
Barb has been practicing in Brisbane for more than 20 years. She founded Tarragindi Allied Health in 2015 as a holistic health hub for like-minded allied health professionals. Working in partnership with each patient, Barb formulates individualised treatment strategies to optimise health and well-being.
As an osteopath, Barb believes in taking a ‘big picture’ holistic approach to treatment. She is diagnostically curious on the complexities of what is contributing to an individual’s pain, assessing each patients’ body to find the best way to assist in the improvement of movement patterns with the focus on return to activity or improvement of level of activity.
Barb treats patients using a broad range of techniques that include hands on manual therapy, evidence based education and advice, and ongoing self-advocacy and self-sufficiency using tools such as yoga.

Dr Lauren Coffey & Dr Becky Hull – Osteofit
Annerley
www.osteofit.com.au
07) 31610299
Dr Lauren Coffey
Registered Osteopath and Orofacial Myologist
Lauren graduated from Victoria University in 2002 and has been practicing on the Southside of Brisbane for the last 21 years.
She has a gentle structural approach that aims to look at the function of the body as whole. With a a passion for professional development and ongoing learning Lauren has added paediatric training and Orofacial Myology to her skillset and enjoys treating babies from birth for feeding issues and asymmetries. She also enjoys the challenge of working with toddlers and primary school aged children to optimise breathing, dental development and oral function with a combination of manual therapy and oral motor therapy (mouth exercises). This can also be helpful for adults suffering headache, neck pain and TMJ disorders.

Dr Becky Hull
Registered Osteopath
Becky completed her Osteopathic training in the UK and began her career there before moving to Australia where she has been working for the past 10 year. Becky is happy to treat all manner of complaints – common conditions include back pain, neck pain, headaches and foot and ankle pain. She has also completed further training in cranial and paediatric Osteopathy and is currently upskilling in pelvic health and treatment during pregnancy. Treatment always includes hands on care, with the addition of self management advice and exercise prescription as appropriate. She also works closely with our in house personal trainer, exercise physiologist, massage therapist and acupuncturist to help clients get the best from their bodies!

If you have any questions, please let me know!
Jess